Ask to buy requests only going to my macbook not my phone

Ask to buy requests from family members only going to my macbook not to my ipad or iphone, How do I bring them back to showing up on my phone?


iPhone 11 Pro Max

Posted on Dec 5, 2022 09:57 PM

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1 reply

Dec 7, 2022 06:26 PM in response to Fearless_ren

Hello Fearless_ren, 


Thank you for posting to the Apple Support Communities. Please start with these troubleshooting steps if you are missing Ask to Buy notifications on your devices: 


  1. Update all devices
  2. Restart all devices in the family group. 
  3. Check the notifications settings for your iPad and iPhone to confirm that they are scheduled to appear as you would expect. 
  4. Check the Notification Center if you have a scheduled summary enabled. You may be able to view past notifications this way. 
  5. Check your device settings to be sure an enabled Focus is not silencing your notifications unexpectedly. 


You can also find more troubleshooting steps in the following Apple Support article: If Ask to Buy isn't working


If the article above does not help you reach a resolution, please use this link to contact Apple Support directly. 


All the best! 

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Ask to buy requests only going to my macbook not my phone

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