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apple tv app not downloading movies

i can see the small circle progress bar appear when i press download, but it’s not progressing at all, it would stay the same for days. it’s not the internet because it takes couple minutes to download 2GB movie on netflix. and i have active subscription of apple tv.

iPad Pro, iPadOS 16

Posted on Jan 2, 2023 6:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2023 10:39 AM

Hello erdenefromnull,


Taking a look at, Download and stream shows and movies from Apple TV+ and Apple TV channels:


"You might have reached the limits for downloads, or the channel might not allow downloads.


  • You can't download content from the Apple TV app on Apple TV, smart TVs, streaming devices, and on tv.apple.com. Instead, you stream content on these devices.


Limits for downloads


For most Apple TV channels, downloads are available for up to 30 days before they expire. For a few channels, downloads might expire earlier.


Some Apple TV channels might have limits for how many titles can be downloaded simultaneously and the number of devices you can download content on. If you reach the limit, the Apple TV app alerts you. If you want to download more titles, delete TV episodes or movies that you already downloaded from one of your (or your family's) devices."


Regards.


1 reply
Question marked as Top-ranking reply

Jan 3, 2023 10:39 AM in response to erdenefromnull

Hello erdenefromnull,


Taking a look at, Download and stream shows and movies from Apple TV+ and Apple TV channels:


"You might have reached the limits for downloads, or the channel might not allow downloads.


  • You can't download content from the Apple TV app on Apple TV, smart TVs, streaming devices, and on tv.apple.com. Instead, you stream content on these devices.


Limits for downloads


For most Apple TV channels, downloads are available for up to 30 days before they expire. For a few channels, downloads might expire earlier.


Some Apple TV channels might have limits for how many titles can be downloaded simultaneously and the number of devices you can download content on. If you reach the limit, the Apple TV app alerts you. If you want to download more titles, delete TV episodes or movies that you already downloaded from one of your (or your family's) devices."


Regards.


apple tv app not downloading movies

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