How can I stop all of the Apple TV movies and series from skipping constantly while watching? Doesn’t happen for any of the other six or seven streaming services that I also access through my Roku & the Roku player is fairly new It also happens when I watch Apple directly through my smart TV (LG) also Again no other services like Hulu Paramount plus or Disney do this
8227X,
5:31 PM (1 minute ago)
to me
Hi, this is not helpful at all. As noted, I have streaming devices and other streaming apps, like Hulu, Disney+, HBO, max Paramount plus, and Amazon prime, and none of them skips, at all. I did get an Amazon fire TV for my bedroom and apple TV works great there but I don’t want to have to watch all my Apple programs in my bedroom & based on all the dozens of other posts I’ve seen, it seems like the problem is with Apple and integration with smart TVs (non Android?) and Roku— how about a fix for that? I don’t need to shut down, restart, delete the app, reinstall the app ,check my network connection or such, that is not a solution to mine or it appears many other Apple TV subscribers issues
PS Tried to reply on my Apple IPad and would not send., had to send from my Surface laptop... not good!
[Email Edited by Moderator]
5:31 PM (1 minute ago)
to me
Hi, this is not helpful at all. As noted, I have streaming devices and other streaming apps, like Hulu, Disney+, HBO, max Paramount plus, and Amazon prime, and none of them skips, at all. I did get an Amazon fire TV for my bedroom and apple TV works great there but I don’t want to have to watch all my Apple programs in my bedroom & based on all the dozens of other posts I’ve seen, it seems like the problem is with Apple and integration with smart TVs (non Android?) and Roku— how about a fix for that? I don’t need to shut down, restart, delete the app, reinstall the app ,check my network connection or such, that is not a solution to mine or it appears many other Apple TV subscribers issues
PS Tried to reply on my Apple IPad and would not send., had to send from my Surface laptop... not good!
[Email Edited by Moderator]
Wild that every other app even the garbage peacock can solve this issue.
This happens to me as well and only on one device and only watching one specifics library tv series, and only on one of the two devices I have streaming the same content.
what’s the fix?
No, Michelle, that is not what Mark3 means by "skipping". He means that the movie freezes then restarts, skipping video picture frames in the process.
Hi Mark3WR,
Thanks for contacting Apple Support Communities!
We understand that your Apple TV app doesn't complete the whole show or movie without skipping to the next show, is that right?
If your video stops playing, it could be caused by network activity. Check out the troubleshooting steps outlined here to help isolate this behavior further: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support
"If the video quality is bad or it stops playing
We hope this helps.
Cheers!
Hi Mark3WR,
Contacting Apple Support is the best path forward to resolve this issue. They will be best equipped to investigate this further for you:
Cheers!
I’ve downloaded films that are staggered sound and all so mouths out of syn can I do anything to stop it as wasted money on it
No, that is not what he means by "skipping". He means that the movie freezes then restarts, skipping video picture frames in the process.
Apple TV movies and shows “skipping”
