Redownload tones does not work!

How can I access my purchased tones? I’ve signed out and back in to get the option to redownload but nothing happens. When I select the redownload, I’m prompted to enter password for account but then the iTunes Store app opens. I go back to settings and my tones are not listed and no option to redownload.

iPhone 11

Posted on Dec 30, 2022 02:18 PM

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Question marked as Top-ranking reply

Posted on Dec 30, 2022 04:29 PM

Use tones and ringtones with your iPhone or iPad - Apple Support

Redownload ringtones purchased with your Apple ID


  1. Go to Settings > Sounds & Haptics.
  2. Under Sounds and Haptic Patterns, tap any sound.
  3. Tap Download All Purchased Tones. You might not see this option if you already downloaded all the tones that you purchased or if you haven't purchased any tones.




3 replies
Question marked as Top-ranking reply

Dec 30, 2022 04:29 PM in response to jnerin

Use tones and ringtones with your iPhone or iPad - Apple Support

Redownload ringtones purchased with your Apple ID


  1. Go to Settings > Sounds & Haptics.
  2. Under Sounds and Haptic Patterns, tap any sound.
  3. Tap Download All Purchased Tones. You might not see this option if you already downloaded all the tones that you purchased or if you haven't purchased any tones.




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Redownload tones does not work!

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