Logitech Circle Doorbell Live View

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Logitech Circle Doorbell Live View

Have recently setup the Circle Doorbell.

my only issue is, I cannot see the live view on my iPhone 12 Pro. I can see the live view on my iPad and my wife can see the live view on her iPhone SE

we can even see it on the Apple TV when someone comes to the door.

i have disconnected and reconnected the doorbell to HomeKit multiple times. I have updated and restarted my phone and my Apple TV box.

still no live view on my phone the message eventually comes up “No Response” everyone else has no issue.

iPhone 12 Pro

Posted on Dec 29, 2022 03:54 PM

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Answer 1

ManJor

Community Specialist

Dec 30, 2022 04:50 PM in response to BigDanG

Hi BigDanG,

Is your iPhone currently running the latest software for the device? This makes sure you have all the latest fixes and features. You can learn how to do that here:

"Update your iPhone or iPad wirelessly

Back up your device using iCloud or your computer.
Plug your device into power and connect to the internet with Wi-Fi.
Go to Settings > General, then tap Software Update.
If you see more than one software update option available, choose the one that you want to install."

You can check out the full resource here: Update your iPhone or iPad

You'll also want to check the App Store to make sure that you're running the latest software and firmware associated with the device. If things persist you can reach out for additional support here: Official Apple Support

Take care.

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Logitech Circle Doorbell Live View

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