ScreenTime not working, randomly resetting

I have reached out to technical support for assistance, but ScreenTime is consistently resetting itself. I have gone through blogs, Apple forums, etc. to address this issue, but nothing is working.


I set up ScreenTime and without fail the Content Restrictions, Schedule, and sometimes other settings will completely reset, sometimes within minutes/seconds of setting this up. I have factory reset all devices and reinstalled OS. Also, the ScreenTime is will only occasionally enforce app limits.


I have reset the passcode so many times, no one knows it but me. ScreenTime used to work flawlessly and was a wonderful tool for parents. I am not sure what happened, but now my life is a living **** with not being able to regulate electronic usage in our home.


All devices hav latest software. Have already checked your blog.

Posted on Dec 27, 2022 06:23 AM

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Dec 28, 2022 12:07 PM in response to Chispas-TX

Hello Chispas-TX,


We understand that you're seeing Screen Time along with Content & Privacy Restrictions being reset unexpectedly.


You've done a great job isolating the behavior by changing your passcode, along with reinstalling software. From here, you'll want to continue working with Apple Support. They'll be best equipped to investigate this and provide any available options from here.


Take care!

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ScreenTime not working, randomly resetting

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