Thunderbolt Display Causes Malfunction since Ventura Update

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Thunderbolt Display Causes Malfunction since Ventura Update

Upgraded from Big Sur to Ventura 13.1 on my M1 Macbook Air yesterday, and now have multiple issues whenever I attempt to connect my Thunderbolt display. Thunderbolt display is connected directly to the Thunderbolt port via Apple Thunderbolt 2 to Thunderbolt 3 adapter.

Mouse, trackpad, and keyboard stop delivering input within a minute of plugging the display in.

Applications both native (time machine, system settings) and third party (MS office apps) go to spinny wheel of death.

As soon as I disconnect the display, the Macbook Air operates normally again. I have disconnected all inputs to all ports on Macbook Air and Thunderbolt display other than the display and power to the Macbook Air.

I've also uninstalled and reinstalled all 3rd party software.

Any suggestions?

MacBook Air 13″, macOS 13.1

Posted on Dec 20, 2022 05:42 PM

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Answer 1

jmarse1

Community Specialist

Dec 21, 2022 07:51 PM in response to owowfrttl

Hi owowfrttl,

We'll be glad to look into this with you further. Since there aren't really any explicit settings that should cause this to happen, you'll likely need to reach out to Apple to look into this with you further: Get Support.

You may be able to try a different set of adapters or similar, if it's possible the adapters are damaged internally.

We hope this helps out.

Cheers.

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Thunderbolt Display Causes Malfunction since Ventura Update

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