After iOS 16 update, my camera is not working properly, in my phone info it says camera is unknown part (never changed original camera). Can someone help
iPhone 13 Pro Max
RebecaD2000 Said:
"Camera: After iOS 16 update, my camera is not working properly, in my phone info it says camera is unknown part (never changed original camera). Can someone help"
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Thanks for the screenshot.
Troubleshooting an Unknown Camera:
RebecaD2000 Said:
"[...]When I bought the phone it was new with the box closed, only after the ios 16 update the camera stopped working properly.[...]"
.......
Thank you for the clarification.
"Ungenuine Display" Message:
Get a New Screen:
If you are getting notifications about a screen being ungenuine, then I appears the screen is faulty (or is actually ungenuine). So, return this phone, requesting a new phone. Or ask that the sell places a genuine one in there. The seller should have known better. Elsewise, you'll continue getting the notification. Learn More here: About Genuine iPhone Displays - Apple Support
--All another reason to get a device directly from Apple, and none other.😊
When I bought the phone it was new with the box closed, only after the ios 16 update the camera stopped working properly.
The camera sometimes goes black and won't let zoom down to 0.5 and is always at zoom 3 when i close and open the camera, the zoom in the portrait option only allows you to take photos in zoom 3 and not in 1 as in the other phones
See this article, along with the “Learn more” option as displayed in your screenshot.
Camera
