Can’t connect spouse to home or HomePods

Spouse has zero access to HomePod or home app, and yes, I already sent an invitation, that doesn’t work either

Posted on Dec 16, 2022 11:58 AM

Reply
1 reply

Dec 19, 2022 10:03 AM in response to Fartsaton

Hi Fartsaton,


Thank you for participating in the Apple Support Communities. We understand you're having trouble sharing control of your home. Just to confirm, are you following the steps in this article: Share control of your home.

"

Invite someone to control your home

If Home has been upgraded to the new Home architecture, you must set up a home hub to share control of your home.

To invite someone to control your home, follow these steps:

  1. Open the Home app on your iPhone, iPad, or Mac.
  2. Tap or click the More button , then select Home Settings. If you have multiple homes set up, choose the Home that you want to invite someone to, then select Home Settings.
  3. Tap or click Invite People.
  4. Enter the person's Apple ID that they use with iCloud.
  5. Tap or click Send Invite.


If you can't share control of a home

  • To invite people to control your home while you're away and edit permissions for them, you need to set up a home hub. If you don't have a home hub set up, you can only invite people when you're home and connected to your home Wi-Fi network. Matter-enabled accessories require a home hub, such as Apple TV 4K or HomePod mini.
  • If Home has been upgraded to the new Home architecture, you must set up a home hub to share control of your home.
  • You and the people you invite need the latest version of iOS, iPadOS, or macOS.
  • Make sure that you and the people you invite are signed in to iCloud on iPhone, iPad, or Mac. In iCloud settings, turn on Home.
  • Make sure that you and the people you invite haven't blocked each other's phone number or Apple ID. Learn how to manage blocked phone numbers, contacts, and emails on iPhone or iPad and how to manage blocked callers on Mac.

"

If you've tried all these steps, we recommend contacting Apple Support for further assistance. Contact Apple Support


Take care.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t connect spouse to home or HomePods

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.