16.2 Cannot add/join Home

In Apple Home app. Formerly two users both connected to same Home, shared devices (eg heating, HomePods)

16.2 update applied

Now second person cannot launch Home app:

A home with similar name already exists

iPhone 13

Posted on Dec 13, 2022 11:31 PM

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2 replies

bruno75

Community Specialist

Dec 15, 2022 04:42 PM in response to Mark Adley

Hey there Mark,

As the Home app isn't opening on one of your devices, the next steps to take are listed here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

As the last step listed in the link would be to contact the app developer if the issue remains, and the Home app was developed by Apple, that means the last step would be to contact Apple Support: Get Support

Cheers!

Mark Adley Author

Level 1

30 points

Dec 15, 2022 07:46 PM in response to bruno75

Thanks Bruno

I sorted out this stage of the problem by turning off Home in my partner’s iCloud settings. This at least allowed me back into their Home app.

Unfortunately there are now added complications as they can’t join the existing Home network since the update. I appreciate that this is complicated by extra layers of third party software and hardware (we have a Hive hub), but others seem to be having similar problems. I may need to rebuild the Home network from scratch when i have some spare time:

https://forums.appleinsider.com/discussion/229995

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16.2 Cannot add/join Home