Can't enable advance data protection on Iphone 11 Pro Max

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Can't enable advance data protection on Iphone 11 Pro Max

Hi,

I just updated my phone to the latest iOS, and I can't enable to advance data protection. I get "Something went wrong. Try again later". I've disconnected all devices from icloud. I've gone through the process of setting up a new recovery code several times. It always tells me the recovery code is set to "off" despite it being toggled on when I go into the settings

iPhone 11 Pro Max, iOS 16

Posted on Dec 13, 2022 01:24 PM

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Answer 1

Vero_F1

Community Specialist

Dec 15, 2022 02:05 PM in response to WonkotheSane45

Hi WonkotheSane45,

If you want to turn on Advanced Data Protection, follow How to turn on Advanced Data Protection for iCloud. When following these steps, ensure:

You are connected to a good Wi-Fi network or have a strong cellular signal.
All of your devices signed in with this Apple ID meets the criteria.
You are not using a managed Apple IT or Chile account.
Your Apple ID has two factor.

If you do, Restart your iPhone and try the steps again.

Take care.

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Can't enable advance data protection on Iphone 11 Pro Max

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