How could I download series from Apple TV in another language?

Question

Level 1

6 points

How could I download series from Apple TV in another language?

I can't choose language options when I want to download videos from apple tv on my mac.

When I tap on the "download button" it goes only in English when I want to watch it offline; for example, when I do the same on my iPhone, I can switch between a few languages even when I'm offline; how can I fix this?

Btw I found a few issues with apple tv (macbook m1pro 2021). Your test engineers should do a better job with it (let me know if you are interested, and I'll send you videos with this issue)

Best regards

MacBook Pro Apple Silicon

Posted on Dec 6, 2022 11:30 AM

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Answer 1

beatsystems Author

Level 1

6 points

Dec 11, 2022 11:34 AM in response to kamote0628

Hi kamote0628! Thank you for your reply, but it was 100% useless.

Instead of suggesting me to try a different account or run safe mode, you could explain step by step what I need to do to fix this.

Here is the answer for those users who might have the same issue as i had -

Press apple tv - preferences icon
Choose "playback"
In download options, "Most compatible HD" is turned on by default, BUT you can't add any option in the "download audio languages window" it is just not active.
YOU NEED TO CHANGE quality options to "HIGH QUALITY up to 1080" AND only then window below become active and you could be able to add additional languages in "download audio languages" window.
Done

Maybe you need some testers on freelance? Looks like I can do a good job with fixing bugs.

Take care

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Answer 2

kamote0628

Community Specialist

Dec 8, 2022 02:57 PM in response to beatsystems

Hi beatsystems, We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Are you experiencing this issue with multiple TV series?

Are you experiencing this issue with Apple Originals?

Is your macOS up to date?

Let’s check if the issue persists when signed in on a different user account.

The article below can help if you do not have any other user account to test with.

Set up users, guests, and groups on Mac

If you are experiencing the issue when signed in on a different user account, please check if the issue persists while on safe mode.

Safe mode does a basic check of your startup disk, similar to using First Aid in Disk Utility.

Performing this step may help resolve the issue, or further isolate the issue.

Below is an article to help guide you through the process.

How to use safe mode on your Mac

Take care!

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Answer 3

mario49

Community Specialist

Dec 11, 2022 07:13 PM in response to beatsystems

Hey beatsystems,

Thanks for sharing your solution. Please don't hesitate to let us know if you need additional assistance.

Take care.

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How could I download series from Apple TV in another language?

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