Apple Pay the card verification phone number is an old number

I'm trying to add a credit card to my Apple Pay, but the card verification phone number shows the old number. How to change it? FYI, under Settings - Wallet & Apple Pay - Transaction Defaults, the phone number show the correct number.

Even Apple's 2-factor verification sent to the correct number.

But only Appy Pay card verification still shows the old number. How to change it?

iPhone 12 Pro Max, iOS 16

Posted on Dec 5, 2022 07:22 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2022 10:44 AM

Hi ymchay,


Thanks for contacting Apple Support Communities!


We understand that you're unable to update the phone number used to verify the credit card you're adding to Wallet, correct?


Is the billing information correct for the card itself? This article will show you how to update your billing information to ensure you have the correct phone number associated with your credit card: Change or remove the payment cards that you use with Apple Pay - Apple Support

"How to update your Apple Pay contact information

  • iPhone: Go to Settings > Wallet & Apple Pay > scroll down to Transaction Defaults and update your shipping address, email, and phone number.
  • Apple Watch: In the Apple Watch app on your iPhone, tap Wallet & Apple Pay > scroll down to Transaction Defaults and update your shipping address, email, and phone number.
  • iPad: Go to Settings > Wallet & Apple Pay > scroll down to Transaction Defaults and update your shipping address, email, and phone number.
  • Mac with Touch ID: In System Settings (or System Preferences), go to Wallet & Apple Pay > Click Contact and Shipping, and update your shipping address, email, and phone number. "


We hope this helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 7, 2022 10:44 AM in response to ymchay

Hi ymchay,


Thanks for contacting Apple Support Communities!


We understand that you're unable to update the phone number used to verify the credit card you're adding to Wallet, correct?


Is the billing information correct for the card itself? This article will show you how to update your billing information to ensure you have the correct phone number associated with your credit card: Change or remove the payment cards that you use with Apple Pay - Apple Support

"How to update your Apple Pay contact information

  • iPhone: Go to Settings > Wallet & Apple Pay > scroll down to Transaction Defaults and update your shipping address, email, and phone number.
  • Apple Watch: In the Apple Watch app on your iPhone, tap Wallet & Apple Pay > scroll down to Transaction Defaults and update your shipping address, email, and phone number.
  • iPad: Go to Settings > Wallet & Apple Pay > scroll down to Transaction Defaults and update your shipping address, email, and phone number.
  • Mac with Touch ID: In System Settings (or System Preferences), go to Wallet & Apple Pay > Click Contact and Shipping, and update your shipping address, email, and phone number. "


We hope this helps.


Cheers!

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Apple Pay the card verification phone number is an old number

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