Hearing Aid

Hi there!

Thanks for posting in the Apple Support Communities. We're happy to look into this with you. It's great that you've isolated the issue to a specific app. Given this, you'll want to try the suggestions here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support. We understand the app is working, but these are the best options when features involving the app don't work as they should.

1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

If you continue to experience issues, it would be best to connect with WhatsApp support for additional guidance. You can find their contact details following the direction from article, How to contact an app developer - Apple Support.

Best regards.

Have deleted and reinstalled the WhatsApp APP, and also restarted the iPhone 14 pro model, reinstalled the iPhone software. Problem persists . I am Using a Jabra Enhance pro hearing Aid with Blue Tooth. Jabra is not ab;le identify the problem...When I use Vonage phone calls with iPhone 14 pro for local and international calls there is NO problem!!

I have same problem with whatsapp audio calls on my newest iPhone and jabra pro hearing aids. all other calls apps work fine.