my built in camera not working and according to the system report the camera device isn't connected

hello, unfortunately my built in camera suddenly stope working. according to your page support I update the software to Monterey but it still not working. in the list of the tools on my notebook is says that I don't have camera device connected. help me please


iPad Pro, iPadOS 14

Posted on Nov 29, 2022 11:34 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2022 05:56 PM

If the physical hardware of the camera is not shown in the Apple System Profiler, then the laptop has some sort of hardware issue which will need to be repaired. Have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate.


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my built in camera not working and according to the system report the camera device isn't connected

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.