Apple Music
Since I’ve updated to iOS 16.1.1, Apple Music doesn’t work well. Many songs are not playing and there’s a pop up screen saying ‘the request timed out’. Anyone with same issue? And how do I fix that?
iPhone 11 Pro Max, iOS 16
User profile for user:
bbesspete
User level:
Community Specialist
Hey Kiori_h,
Thanks for posting in Apple Support Communities. We understand that Apple Music isn't playing music as expected and gives an error message. We'd like to help!
Since your post, iOS 16.1.2 has been released. We'd like to have your update your iPhone, then test to see if the issue is resolved. Updates can often resolve issues like yours: Update your iPhone or iPad - Apple Support
If the update doesn't resolve the issue, we'd like to have you determine the answers to these questions:
Does this occur with streaming and downloaded music?
Does this occur on Wi-Fi, cellular data, or both?
If the error occurs with both streaming and downloaded music while using Wi-Fi or cellular data, we recommend reaching out to Apple Support directly: Contact - Official Apple Support
Take care!