Apple Music keeps telling me to transfer to my Apple ID?

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Apple Music keeps telling me to transfer to my Apple ID?

I got my phone NEW a year ago and started using Apple Music this past spring. Ever since then I have gotten this pop up telling me to transfer my device to my Apple ID; however, my device is already under my Apple ID, and I’ve never used a different ID with it. When I hit transfer, nothing happens. Some of my music doesn’t play at all and all of my music cannot be downloaded. I’ve called Apple support and they don’t know how to help. Any advice?

iPhone 11

Posted on Nov 24, 2022 08:43 PM

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Answer 1

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Samanthacapp Author

Level 1

4 points

Nov 27, 2022 09:05 PM in response to TammyW_03

Hi, yes I tried this. I still get the pop up telling me to transfer, and half of my music still won’t play.

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Answer 2

TammyW_03

Community Specialist

Nov 26, 2022 03:22 PM in response to Samanthacapp

Hey Samanthacapp,

In your troubleshooting did you remove all associated devices from your Apple ID and then add your iPhone again? If not, this could help to refresh the account and stop the alert. To see all devices you'll need to use a computer: View and remove your devices that are associated with Apple ID purchases - Apple Support

Use a Mac or PC to find or remove your associated devices

1. On your Mac, open the Apple Music app. Or on your PC, open iTunes for Windows.

2. From the menu bar on your Mac, choose Account > Account Settings. Or from the menu bar in iTunes on your PC, choose Account > View My Account. You might need to sign in with your Apple ID.

3. Click Manage Devices. If no devices are associated with your Apple ID, this section won't appear.

4. If you want to remove a device, click Remove. If you can’t remove a device, sign out of your Apple ID on that device and try again. If you still can't remove it, you might need to wait up to 90 days to associate the device with a different Apple ID.

Let us know how it goes.

Take care!

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Apple Music keeps telling me to transfer to my Apple ID?

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