frozen lock screen
My phone is stuck on the lock screen with "Home" would like to send critical alerts. I can not power off or do anything. Is there a solution?
iPhone 13
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User profile for user:
OrigamiFan1
User level:
Community Specialist
Hi amorann,
For help with an iPhone that is unresponsive, test a forced restart using the steps below found in the article here: Force restart iPhone - Apple Support
"Force restart iPhone
If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button.
- When the Apple logo appears, release the side button.
"
If the issue continues, follow the steps in the article here: If your iPhone won't turn on or is frozen
Cheers.