iPhone 11 Stuck in voiceover. Siri not working and says password is incorrect

iPhone 11 Stuck in voiceover mode on Lock Screen where it reads what’s on the screen. Siri/Bluetooth/Face scan not working and when I double click numbers for passcode, it says it is incorrect and unavailable for 15 minutes. Have tried restore/update on iTunes & factory reset but it won’t reset. No Apple stores nearby & support couldn’t fix it over the phone. Help!

iPhone 11

Posted on Nov 21, 2022 02:40 PM

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1 reply

Nov 23, 2022 12:42 PM in response to __Cj__HereWeGo

Hey there __Cj__HereWeGo,


Thanks for reaching out to the Apple Support Communities. Based on the information you've provided, it looks like you're attempting to restore your iPhone to resolve the issue with not being able to unlock your iPhone, but you're unable to complete the restore is that correct?


If so, what happens when you trying restoring your iPhone using iTunes? For example, do you see any particular errors or alerts? If so, check out the steps listed in the following resource that can help: If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support


1. Update your Mac or PC
Update your Mac. Or if you have a PC, get updates from Microsoft. If you're using iTunes, make sure that you have the latest version of iTunes.

2. Plug your device directly into your computer
Plug your iPhone, iPad, or iPod directly into your computer's USB port (not into an attached keyboard or USB hub). Make sure that the cable is in good condition.
Make sure that your device is unlocked. If prompted, trust your device.
If you still see an error alert, try a different Apple USB cable or switch to a different USB port on your computer.
 
3. Restart your computer and your device
Turn off your computer, then turn it on again. Next, restart your device.
Learn how to restart your iPhonerestart your iPad, or restart your iPod touch.
 
4. Check your computer’s security software
You might need to update, change, or uninstall software that could be interfering with your computer's connection with iTunes.
 
5. Use a different computer
Update or restore your device on another computer that uses a different network.


If you're seeing a specific error number or message, check out the steps in this additional resource here: iOS update and restore errors - Apple Support


Keep us updated on the results, and we'll continue from there.


Have a great day!

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iPhone 11 Stuck in voiceover. Siri not working and says password is incorrect

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