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Level 1

4 points

My MacBook Air’s screen won’t start up. Has a file folder with a question mark

It’s a MacBook 11 can it be fixed?

Posted on Nov 21, 2022 8:12 AM

Top-ranking reply

Level 9

50,142 points

Posted on Nov 21, 2022 8:32 AM

Hi,

Your MacBook Air can't find macOS to boot. If your MacBook Air has Intel processor, resetting NVRAM could solve the issue.

If it doesn't help, start up in Recovery mode, then DiskUtility > Disk First Aid to clean up boot drive.

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