My MacBook Air’s screen won’t start up. Has a file folder with a question mark

It’s a MacBook 11 can it be fixed?

Posted on Nov 21, 2022 08:12 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2022 08:32 AM

Hi,

Your MacBook Air can't find macOS to boot. If your MacBook Air has Intel processor, resetting NVRAM could solve the issue.

Reset NVRAM on your Mac - Apple Support

If it doesn't help, start up in Recovery mode, then DiskUtility > Disk First Aid to clean up boot drive.

Use macOS Recovery on an Intel-based Mac - Apple Support

Use macOS Recovery on a Mac with Apple silicon - Apple Support


1 reply
Question marked as Top-ranking reply

Nov 21, 2022 08:32 AM in response to mallorie147

Hi,

Your MacBook Air can't find macOS to boot. If your MacBook Air has Intel processor, resetting NVRAM could solve the issue.

Reset NVRAM on your Mac - Apple Support

If it doesn't help, start up in Recovery mode, then DiskUtility > Disk First Aid to clean up boot drive.

Use macOS Recovery on an Intel-based Mac - Apple Support

Use macOS Recovery on a Mac with Apple silicon - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My MacBook Air’s screen won’t start up. Has a file folder with a question mark

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.