reset ipad and now the app store is missing

so i recently eset my ipad. wiped everything first, logged out of all accounts, etc, etc. when it rebooted, everything was as good as can be expected, the app store was there, i downloaded a couple of apps and then today i noticed that the app store is completely gone from my ipad. no trace of it anywhere. i dont know if its commonplace, but on my ipad when i delete an app it has a tendency to stay in my list of installed apps only with a strange spider web type icon. i never deleted the app store (i dont even know if you can) but it seems to have just vanished. i did log out of my apple account on my ipad though. does logging out remove the app store?? is does show up in settings though oddly enough. -thanks


i have an ipad 8 wifi/cellular 10.2" running 16.1.1 ( the list of devices to choose from regarding the topic of my post didnt have my ipad model listed for some reason. i have an 8 not a pro 12.9")



iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Nov 20, 2022 10:41 PM

Question marked as Top-ranking reply

Posted on Nov 21, 2022 08:26 AM

The App Store App cannot be deleted from your iPad. Perhaps you have moved the App to another Home Screen - or to an App folder.


If you can’t locate the App, try using the built-in Search tool. Simply swipe downwards on any empty area of any Home Screen to expose the Search dialogue; just type “App Store” and a direct link to the App should appear.


Alternatively, if you have iPadOS15 or iPadOS16 installed, use the App Library to find the App Store. From any Home Screen, swipe the Home Screen pages to the left; the last page is the App Library - where you will find automatically grouped Apps - and another method to search for installed Apps.

Similar questions

1 reply
Question marked as Top-ranking reply

Nov 21, 2022 08:26 AM in response to Community User

The App Store App cannot be deleted from your iPad. Perhaps you have moved the App to another Home Screen - or to an App folder.


If you can’t locate the App, try using the built-in Search tool. Simply swipe downwards on any empty area of any Home Screen to expose the Search dialogue; just type “App Store” and a direct link to the App should appear.


Alternatively, if you have iPadOS15 or iPadOS16 installed, use the App Library to find the App Store. From any Home Screen, swipe the Home Screen pages to the left; the last page is the App Library - where you will find automatically grouped Apps - and another method to search for installed Apps.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

reset ipad and now the app store is missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.