Epson 3880 and Ventura

I have been troubleshooting with Epson and Apple and I can't get my 3880 to print using new computer. Please help!!


MacBook Pro 16″, macOS 13.0

Posted on Nov 15, 2022 11:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2023 05:44 AM

Hi NevadaNorth,


Great that you have found a driver version that works with Ventura. You say, "give that a try" and "hope it works for you", but you don't say what version it is!


Can you tell us, please?


Thanks


Stephen

12 replies

Jan 3, 2023 08:49 AM in response to nagoodman1

Well, having failed with a direct connection using an Apple USB-C to A adapter when trying to print my Xmas cards, and having to switch back to and old Mac to print, I saw your post.


I tried via ethernet, it installs the printer as TCPIP but fails to then communicate, saying "Communiction Error". Also the utility fails to show ink levels etc, so is also not communicating.


I then downloaded the Epson_Uninstaller_132.dmg, thinking perhaps something corrupt might have been left behind, ran that to uninstall printers. re-installed as ethernet, it failed again.


Then re-connected and reinstalled a directly connected, again using the same Apple USB-C to A adaptor. Weird, it now works. So what you suggested helped, but not how it was supposed to!


The other thing I tried to do was to update the firmware, but the Epson package to do that seems too old to even run on Ventura, so another fail.


Just as an asside, I find my 3880 now struggles with endless paper feed errors from the sheet feeder(about 1 in 10 works "unaided"), I've found that just pressing slightly on the middle of the sheet of paper as it does the "take-up" routine makes it work. Hope that might help someone else.

Feb 1, 2023 10:05 AM in response to SdeS

I purchased a new M1 Studio in Dec. I'm on Monterey with an Epson Stylus 9890,a printer that's in the same family as the 3880 above, and uses the same driver. I too had the problem of "waiting for printer to connect," but after uninstall/reinstall driver and firmware, I got it to connect via ethernet.


However, a much larger problem has presented itself: I'm no longer able to print on "custom sheet sizes" when using roll paper. AFTER the machine rolls out a foot of expensive paper, the image comes out rotated and randomly placed on the paper, continuing off the edge, and not scaled correctly.


The printer itself is functioning perfectly, and on High Sierra custom sizes print correctly.


Epson is very responsive to my support tickets, but have failed to solve the problem. A friend who's an Epson product manager on a different printer said I should keep my old Trashcan alive for printing, or switch to Windows. After spending $2K on a new machine, I'd like to avoid that.


I too would love to know which driver @NevadaNorth used to solve their issue so I could give it a try.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Epson 3880 and Ventura

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.