Apple News crashing for you too?

Apple News is now crashing on a regular basis. I messaged with Apple for an hour and the best they could do was to suggest deleting the Apple News app and reinstalling it. I did so and it worked for a day. A day later and it is back to crashing. This behavior started around the start of November 2022. The iPad in use is an iPad Pro running the latest update of iOS (16.1.1). In addition to crashing, the images for the news articles have also been loading slower than they used to. Extremely disappointing performance for an app that has a monthly fee.

iPad Pro 9.7-inch WiFi

Posted on Nov 13, 2022 09:04 AM

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4 replies

Nov 21, 2022 06:38 AM in response to Help_with_error

Numerous other postings elsewhere with respect to this issue which is increasing. I recently made a personal posting elsewhere (search) and currently there are 110 “me too”s. Also the UK Apple app Store reviews are highlighting an increasing number of recent 1* reviews because of this. I too have tried all the experts’ suggestions to no avail


I suggest reviewers report this to Apple.  Apple support seems inappropriate so I advise using Product Feedback - Apple The Feed Back site allows input with respect to hardware products, iOS & iPad OS, Mac OS Apps, iCloud and lastly SERVICES.  The latter includes APPLE NEWS.  It is more appropriate to report an obvious bug with the App/iOS than using Official Apple Support who will only talk you through the list of “suggestions” which we have all tried in any case!

Dec 14, 2022 12:33 PM in response to Help_with_error

On Tuesday 13/12/22 Apple released iOS and iPad OS16.2.  Still suffering from the Apple News persistent crashes on my 9.7” iPad Pro (no issues with iPhone) I had nothing to loose so decided to update.  

** Working on my theory that as Apple News is supposedly packaged with the OS I first of all uninstalled the News app but did not reinstall.**

**I then installed iPad OS 16.2.  The process was faultless but Apple News did not install as part of the process so I accessed  it via the App Store.**

Again there is no indication of the version number as with other Apple packaged Apps.  I dually reinstalled the News app which was also faultless and on completion opened it.  It was slightly slow to load up but then worked without crashing.  This was without having my topics set up.  Having copied a list of my topics I then populated the  app with these half expecting the crashing problem to recur due to my extensive list but am pleased to report it is now working as before OS16.1xx

So I presume a fix is now in place either with the News App and/or the OS update.

I just wish Apple would communicate with their users as a group when issues such as this occur.  Many thanks to those who have reported the issue to Apple per se.


 

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Apple News crashing for you too?

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