iPhone I bought is locked to owner

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Level 1

4 points

iPhone I bought is locked to owner

Hello I buy a Iphone7 and it’s seller isn’t remem the Apple ID and password and iPhone is locked to the owner mode please help

My question is please unlock my iPhone because I haven’t known the ID and password And I create a new Apple ID in that iPhone

[Edited by Moderator]

iPhone 6, iOS 12

Posted on Nov 5, 2022 8:59 AM

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Answer 1

Eric Root

Level 10

685,131 points

Nov 5, 2022 9:46 AM in response to a_hmii

If the seller is the original owner, have them contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.

Request additional support for unlocking your device. -

If they can't/won't do that, the phone is worthless. Ask for a refund.

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iPhone I bought is locked to owner

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