Notepad - Locked notes not opening any longer

Evers since moved to Monterey 12.6.1 my locked notes come up with a message: "Unsupported Note. This note has unsupported features. To view or edit it, upgrade to the latest version of Mac OS"

Posted on Nov 3, 2022 01:56 PM

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1 reply

Nov 5, 2022 04:29 PM in response to VicX74

Hello VicX74,


Have you tried updating your Mac to the latest version of macOS, followed by retrying to open the note to see if you are receiving the same error message?


If not, please give that step a try; if they are unsuccessful, provide us with specifics on what you see for more help.


Update macOS on Mac


Before installing new software, it's a good idea to back up your Mac.

1) From the Apple menu  in the corner of your screen:

*Choose System Settings. Then click General in the sidebar, and Software Update on the right.

*Or choose System Preferences. Then click Software Update.

2) If Software Update finds new software, click the Update Now or Upgrade Now button to install it.

Software Update windowe

3) Enter your administrator password, if asked. During installation, your Mac might restart, and you might see a progress bar or blank screen several times.

If Software Update says that your Mac is up to date, then no new software is currently available for your Mac model. Software Update shows only updates and upgrades that are compatible with your Mac.


While a simple update can seem unimportant, it can actually resolve many minor issues with the Mac.


Thanks for using the Apple Support Communities.


Cheers!

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Notepad - Locked notes not opening any longer

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