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I’m trying to purchase or recharge my PingMe account but I am told purchase can’t be completed so I should contact apple support.

Posted on Oct 31, 2022 12:48 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2022 12:55 PM

I am told purchase can’t be completed


If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

1 reply
Question marked as Top-ranking reply

Oct 31, 2022 12:55 PM in response to Katehelen333

I am told purchase can’t be completed


If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

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