New Apple TV remote 10 seconds forward/backward feature

On the New Apple TV remote and on the Iphone control center App, the 10 seconds forward/backward feature does not work at all. At least not with the NFL App. I have tried pushing the left and right ring arrows and it only pauses the playback. I have tried resting my thumb on the left/right arrows for at least one second and then rolling my thumb to simultaneously press the center pad but this absolutely does not work. This simple feature works easily on the second gen remote but does not work at all on the latest remote.


Anyone have a solution?

Apple TV 4K

Posted on Oct 31, 2022 06:41 AM

Reply
1 reply

Nov 2, 2022 11:05 AM in response to wolfgang269

Hello wolfgang269,


Just to make sure we're on the same page, does this behavior seem to be isolated to the NFL app? We ask because feature availability may vary depending on the app you're using.


If you're able to use the Apple TV Remote, or the Apple TV Remote on your iPhone to rewind or fast-forward in other apps, we'd recommend contacting the app developer for additional support.


Contact them here: NFL Support


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New Apple TV remote 10 seconds forward/backward feature

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.