CarPlay quality intermittently drops, fixed with Siri activation

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Level 1

6 points

CarPlay quality intermittently drops, fixed with Siri activation

Occasionally while I'm driving, podcasts and audiobooks (fully downloaded, not streaming) will reduce in quality and sound tinny and low volume. The volume adjustment is still insufficient at max to overcome road noise. The fix for this condition is to activate Siri on the CarPlay interface and cancel it. This happened with iOS 15 and 16 on my iPhone 13 Pro Max on 4 different vehicles with CarPlay, both wired and wireless.

Is there a way to maintain CarPlay audio quality without user intervention? Or is this a bug that needs to be addressed by developers?

Posted on Oct 27, 2022 10:48 AM

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Answer 1

kamote0628

Community Specialist

Oct 29, 2022 4:16 PM in response to Plughie

Hi Plughie,

We appreciate you reaching out to us. We understand that you are experiencing volume-related issues with podcasts when driving.

We’d like to gather additional details that may help us be in a better position to assist you.

Does it seem like the issue is specific to certain Podcast channels or shows?

Are you experiencing a similar issue when listening to podcasts and not driving?

Are you experiencing a similar issue when listening to music?

In the meantime, we recommend that you try the steps in the article below.

If you need help with CarPlay - Apple Support

Take care!

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Answer 2

Plughie Author

Level 1

6 points

Oct 29, 2022 5:31 PM in response to kamote0628

After testing today, it turns out the audio was falling back from the cable to bluetooth. I fixed it by deleting the bluetooth connection. Not ideal, but it fixes the issue.

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Answer 3

jeffd55

Community Specialist

Oct 29, 2022 5:39 PM in response to Plughie

Plughie,

Thank you for letting us know and glad that you were able to resolve it.

Best regards.

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CarPlay quality intermittently drops, fixed with Siri activation

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