ashara129 Author

Level 1

7 points

Touch ID doesn't work since last os update

I upgraded my macbook pro 14 to ventura version yesterday. But then the touch id doesn't work on my mbp. Are there any fixes to try?

All fingerprints have already been removed. But now It won't scan when trying to add fingerprints again.

Already booted in safe mode. but it's not worked

MacBook Pro 14″, macOS 13.0

Posted on Oct 26, 2022 08:14 AM

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5 replies

Level 10

100,297 points

Oct 26, 2022 08:20 AM in response to ashara129

Use Touch ID on Mac - Apple Support (CA)

Excerpt from above

If you still have to enter your password: For security, you need to enter your password when you start your Mac. Sometimes you need to enter your password to continue using Touch ID. For example, users must re-enter their password every 48 hours and after five incorrect fingerprint attempts.

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Oct 26, 2022 08:23 AM in response to ashara129

ashara129 wrote:

I upgraded my macbook pro 14 to ventura version yesterday. But then the touch id doesn't work on my mbp. Are there any fixes to try?

All fingerprints have already been removed. But now It won't scan when trying to add fingerprints again.

Already booted in safe mode. but it's not worked

"If you have problems with Touch ID"

https://support.apple.com/guide/mac-help/touch-id-mchl16fbf90a/mac

if no insight or resolve—

you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple

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ashara129 Author

Level 1

7 points

Oct 26, 2022 10:24 PM in response to Owl-53

Nope this is not applicable for my situation

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ashara129 Author

Level 1

7 points

Oct 26, 2022 10:26 PM in response to leroydouglas

Bug report filed

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Dec 1, 2022 10:16 AM in response to ashara129

Did you ever get this fixed, I have exactly the same problem

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Touch ID doesn't work since last os update

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