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cleobjj Author

Level 1

10 points

SMTP settings and outgoing mail

I have 5 email accounts on my phone and one is an IMAP account hosted at Ionos. When I set up my new phone the email settings didn't come over so I had to re-set up my IMAP account. Problem - although it looks like the SMTP info and SSL info is correct - the email address shows up twice in my "From" account list and the emails will not send. I deleted the account and it goes away but when I set it back up it shows up twice again and still the same situation.

New iPhone 14 pro and updated to current software.

TIA for your help

iPhone 14 Pro

Posted on Oct 24, 2022 3:16 PM

Top-ranking reply

razmee209

Level 10

193,776 points

Posted on Oct 24, 2022 3:44 PM

cleobjj wrote:

I have 5 email accounts on my phone and one is an IMAP account hosted at Ionos. When I set up my new phone the email settings didn't come over so I had to re-set up my IMAP account. Problem - although it looks like the SMTP info and SSL info is correct - the email address shows up twice in my "From" account list and the emails will not send. I deleted the account and it goes away but when I set it back up it shows up twice again and still the same situation.

New iPhone 14 pro and updated to current software.

TIA for your help

Contact ionos support.

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SMTP settings and outgoing mail

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