HomePod Unable to Connect to WiFi

I will check that article out, although no router settings were changed between the Pod connecting and then disconnecting and not reconnecting. The Pod worked fine from mid-April (when I bought the Netgear Orbi system) until a couple weeks ago, when the Pod randomly disconnected. I’ll reply back again after I’ve checked out that article.

Thanks again -

Scott

Jim -

First, apologies for the delayed reply.

To your question: short answer is “not really.” Here’s the tortured history …

I first went through the “recommended settings” article (see link above) and did not need to make any of the changes suggested. I then tried connecting the HomePod to my Comcast network and, for reasons I still do not know, it worked. Not an ideal solution but it allowed me to then “move” the HomePod to the desired network (when the device is connected to a different network than the HomePod, the “move” option is presented using the Home App). Pod

That worked just fine for the last couple weeks. But about 3 days ago, for no apparent reason, the HomePod started giving me issues again. And still is. Different result, however.

On this go-around, the HomePod seems to be connecting just fine but gets stuck in an endless “configuring” loop. To reset it, I have to power-cycle it — only the “remove accessory” option is given in the Home App. I can play audio through it, but can’t successfully “stereo pair” it. Using the router’s App, the HomePod is listed as a “connected device.” Later today, I will try the previously successful approach of connecting to my Comcast network and then trying to move the HomePod to the desired WiFi network.

And that’s where things stand, Jim. Apologies again for the delayed reply. I will better monitor email in the coming days in the event you reply.

Cheers -

Scott

One other thing I forgot to mention: throughout the entire process, I have been unable to enter my Apple ID password into the HomePod. It just will not take.

— Scott