Facebook Messenger won't start om new iPad Pro?

Question

Level 1

15 points

Facebook Messenger won't start om new iPad Pro?

Got a new iPad Pro 12,9” today (2021, 256GB, iOS 15.7 =newest). Everything is working perfectly, except Facebook Messenger. Starts up to a darkish background with a loading spinner at the center, and stays like this indefinitely (I waited for a very long time).

I tried:

Restarting Messenger
Restarting iPad
Re-installing Messenger
Offloading Messenger and re-installing Messenger
Turning Wifi on and off
Going to Airplane mode and back to normal

There are no Screentime- or parental restrictions, and there’s loads of available storage. There are no available updates for Messenger. Facebook app is logged in and works fine. Messenger works fine in all browsers (Safari, Chrome, Firefox). It’s just the native Messenger app (which I use alot normally) that simply won’t go past the darkish loading screen.

What can I do to get the Messenger app to behve as its supposed to? Really at the end of my line here, I feel I tried everything somewhat reasonable. What is going on?

Posted on Oct 22, 2022 02:44 PM

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Answer 1

Nov 16, 2022 12:04 PM in response to Teddy2step

this really worked, thank you. It just wouldn’t install with Facebook already installed. Deleting both and re-installing with Messenger installed first did the trick

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Answer 2

Nov 10, 2022 10:28 AM in response to hansler

I had the same issue with a new iPad. The fix was to delete both the messenger app and the FB app. Then reboot the iPad. Then bring down Messenger from the App Store, it will now ask you to login and voila! Lastly download FB, login there too and it all works again. Somehow, something was broken in the login credentials between the two apps FB and Messenger.

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