On my iPhone 13, pro my audible text message alerts randomly stop. I go into the settings to double check the sound, it’s on, if I adjust the volume then I’ll get text messages notifications for maybe a day or two before it stops again. My mom is having the exact same problem with her iPhone 12. Any hints tips or tricks would be greatly appreciated! My phone is updated to the newest iOS available.
iPhone 13 Pro, iOS 16
Hello hrodemack,
Welcome to Apple Support Communities!
If we understand your post correctly, audible notifications on your phone randomly stop. W'ed like to help!
Let's check to ensure that a feature called Deliver Quietly is off. When Deliver Quietly is on these alerts occur in the Control Center, but they don't appear on the Lock screen, don't have a banner or badge symbol, and don't make any noises. Check out the section, Manage notifications in the article below.
Use notifications on your iPhone, iPad, and iPod touch.
If the issue remains after following those steps, try the steps in the article below for issues with sound.
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker.
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
Hey hrodemack,
Thanks for checking those settings. Make sure there are no pending updates for apps, as app updates could resolve potential issues. Here's how to perform those updates: How to manually update apps on your Apple device - Apple Support. If you're still having trouble, let us know if all apps are affected or only some. And are notifications for iPhone apps, like Messages, affected as well?
Keep us updated!
hrodemack,
Thanks for providing those additional details. Going forward, do you by chance have any Focus features scheduled or enabled when the issue occurs? We ask because if you have Focus enabled it may prevent you from receiving notifications as expected.
For more details, check out this link here: Use Focus on your iPhone or iPad - Apple Support
If you don't have any Focus features enabled, then based on the information you've provided and steps you've gone through, we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple
Best regards.
I’m updated to the newest version of iOS and my apps update nightly. It’s only text/iMessages that are affected. The odd thing is it’s both my Mom and I have an iPhone 13 pro and she has an iPhone 12.
My notifications are set where they should be for audible text notifications and there are no speaker issues. Unfortunately the problem persists
Audible notifications for text messaging randomly stopping
