Recover account without trusted phone

How can my son recover his Apple ID if the trusted phone number is something we don’t recognize.

iPhone SE

Posted on Oct 21, 2022 02:22 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2022 11:50 AM

If you have 2 Factor Authentication enabled you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

1 reply
Question marked as Top-ranking reply

Oct 22, 2022 11:50 AM in response to Mikroulamou

If you have 2 Factor Authentication enabled you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

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Recover account without trusted phone

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