Hotstar payment issue

For Hotstar I had taken Rs 399 VIP plan. I upgraded my plan Rs 899 Super Annual plan. The amount was deducted from my UPI bank account. However, my Hotstar account still show the plan as Rs499 /year. But Rs 899 has been debited from my account. So i am not getting the facilities of the 1099 plan. When i contacted Hotstar team, they told that they cant do anything about this as we have subscribed for the plan through iTunes. So please let me know what to do next.