I try to buy ZEE5 subscription through iTunes but payment deducted from account but Apple don’t provide invoice

I have made a payment for ZEE5 subscription for one year through iTunes RS 699 but payment deducted from account. neither ZEE5 nor Apple services provide me any invoice about the amount. I am attached a copy of Payment done through UPI PhonePe.

Posted on Dec 23, 2022 07:35 PM

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1 reply

Dec 26, 2022 01:18 PM in response to ziakittu

Hey there ziakittu,


Thanks for reaching out to the Apple Support Communities. For the best steps on how to locate your recent purchase history, and what to do if you can't find an item in your purchase history, check out this link here: View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


How to see your purchase history
1. Go to reportaproblem.apple.com.
2. Sign in with your Apple ID and password.
3. A list of your recent purchases appears. If you’re not sure what you were charged for but you know the amount of the charge, search for the amount. If you're looking for information about older purchases, find your purchase history in Settings or Account Settings on your device.

Learn what to do if you can't find the item that you’re looking for or if you find unexpected charges.


If still having issues after going through the steps above, we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple


Take care!

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I try to buy ZEE5 subscription through iTunes but payment deducted from account but Apple don’t provide invoice

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