AirPods Pro 2 bad noise cancellation?

I feel my AirPods Pro 2 are bad at noise cancellation. Atleast not as good as reviewers make it sound.

If I am in a room of people talking to each other and I turn noise cancellation on only the air conditioner hum gets cancelled and I can hear everyone talking at almost the same volume just now more isolated from the things like fan noise or the air con.

If l'm around traffic i can hear the honking noises clearly just slightly muffled.

My major issue is, with noise cancellation on there's not more than 5-10% reduction in noises of people talking or other High pitched noises.

Is this normal or do I need to get them checked.

Advice would be appreciated

Posted on Oct 19, 2022 08:05 PM

Top-ranking reply

nbotros

Community Specialist

Posted on Oct 21, 2022 05:20 PM

Hello avi01gupt,

Welcome to Apple Support Communities. Here's what to do if Active Noise Cancellation isn't working as expected on your AirPods Pro:

Follow these steps.

1- Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.

2- Put both AirPods Pro in your ears and check that Active Noise Cancellation (ANC) is turned on.

3- Clean the mesh located on the top of your AirPods Pro. Sometimes Active Noise Cancellation can be affected if debris or earwax builds up in the area shown below.

If this happens, you might experience:

- A loss of bass sound

- An increase in background sounds, such as street or airplane noise

4- If Active Noise Cancellation still isn't working as expected, refer to AirPods Pro Service Program for Sound Issues.

If Active Noise Cancellation isn't working as expected on your AirPods Pro - Apple Support

We hope this information is useful. Kind regards.

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AirPods Pro 2 bad noise cancellation?

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