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Unknown callers

My I-phone 13 blocks unknown callers even though I have Settings>Phone>Silence unknown callers - in the off position?????

iPhone 13, iOS 15

Posted on Oct 14, 2022 9:49 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2022 1:15 PM

Toes2,


Let's try some steps then that might refresh that setting to correctly allow those calls through:

  1. Turn that feature on then back off.
  2. Restart your iPhone - Apple Support
  3. Double check and make sure the numbers that are calling aren't on the blocked list: Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support


Phone
Go to Settings > Phone and tap Blocked Contacts to see the list.


If you still see the same thing, reach out to Apple directly here: Get Support


Enjoy your day.

4 replies
Question marked as Top-ranking reply

Oct 16, 2022 1:15 PM in response to Toes2

Toes2,


Let's try some steps then that might refresh that setting to correctly allow those calls through:

  1. Turn that feature on then back off.
  2. Restart your iPhone - Apple Support
  3. Double check and make sure the numbers that are calling aren't on the blocked list: Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support


Phone
Go to Settings > Phone and tap Blocked Contacts to see the list.


If you still see the same thing, reach out to Apple directly here: Get Support


Enjoy your day.

Oct 15, 2022 3:08 PM in response to Toes2

Hey there Toes2,


It's possible Do Not Disturb is enabled, which would cause calls to be silenced. Check these settings to see if that's causing it by using the steps below:


1. Go to Settings > Focus.
2. Tap Do Not Disturb.
3. Under Turn on Automatically, set Do Not Disturb to turn on automatically at a certain time, location, or while using a certain app.

To turn on Do Not Disturb from Control Center:
1. Open Control Center on your iPhone or iPod touch, or on your iPad
2. Touch and hold Focus, then tap Do Not Disturb.


Continue with the guidance here: Use Do Not Disturb with Focus on your iPhone or iPad - Apple Support


Take care!


Unknown callers

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