Apple TV plus very low resolution on PC

Apple TV only plays at very low, standard resolution on my PC. The shows look pixelated.


This is with a download speed of 600 mbps

Browsers Chrome and Edge.


What could cause this and how do I fix it?

Posted on Oct 8, 2022 10:34 AM

Reply
1 reply

Oct 10, 2022 05:49 AM in response to lindsaymakesvideos

Hi lindsaymakesvideos,


Thank you for participating in the Apple Support Communities. It looks like you came from the following support article: Watch movies, TV shows, and live content in the Apple TV app - Apple Support


If you are having issues with video quality when using the Apple TV+ app, here are a few things to try to see if they help:


  1. Restart the device to see if the issue persists.
  2. Confirm that the software on your device is up to date to rule that out.
  3. Confirm that the browser you are using is supported: Watch in a web browser - Apple Support
  4. If you are still experiencing issues, you can contact Apple Support here: Contact - Official Apple Support


Have a great day.

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Apple TV plus very low resolution on PC

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