Apple TV has low quality

I am using Samsung 4K TV but the quality on the Apple TV+ is extremely low. I have Disney+ and the the quality of movies there is just sublime but on Apple TV+ even the 4K content are barely 480p

Posted on Sep 22, 2022 02:45 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2022 11:37 AM

Hi Philosophers,


This article has some steps that may help with the issue you've described: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

If the video quality is bad or it stops playing

1. If multiple people on your network are using the internet, your connection speed might slow down. Ask them to temporarily pause their internet activities.
2. If you're using a smart TV or streaming device, turn it off and back on again. If you're using an Apple device, restart it.
3. Tap or click the download button to try downloading the movie or TV show instead.*

Best regards.


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1 reply
Question marked as Top-ranking reply

Sep 25, 2022 11:37 AM in response to Philosophers

Hi Philosophers,


This article has some steps that may help with the issue you've described: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

If the video quality is bad or it stops playing

1. If multiple people on your network are using the internet, your connection speed might slow down. Ask them to temporarily pause their internet activities.
2. If you're using a smart TV or streaming device, turn it off and back on again. If you're using an Apple device, restart it.
3. Tap or click the download button to try downloading the movie or TV show instead.*

Best regards.


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Apple TV has low quality

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