Text Message Notification Sound Not Working

My text notifications stopped working about a week ago. I’ve rebooted my phone and checked all settings. Everything looks ok. Has anyone else experienced this and/or know how to resolve it? Currently, I have to open my messages app to see if I have a new message.

Posted on Oct 6, 2022 05:47 AM

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3 replies

Oct 8, 2022 06:42 AM in response to dcaldarone

dcaldarone,


Let's check some other settings on your iPhone.


  1. Go to Settings.
  2. Tap Focus > Do Not Disturb.
  3. Turn off all configurations there. Be sure to check the Turn on Automatically section as well.


Since your iPhone is unlocked when you receive messages, there may be a setting set to allow notifications for Messages. This is explained in more detail here: Allow or silence notifications for a Focus on iPhone - Apple Support

1. Choose a Focus—for example, Do Not Disturb, Personal, Sleep, or Work.
2. Tap Apps (or tap Choose Apps), then do one of the following: 
• Allow specific apps: Tap Allow Notifications From, tap the Add Apps button, then select apps.
• Silence specific apps: Tap Silence Notifications From, tap the Add Apps button, then select apps.
You can also turn on Time Sensitive Notifications, which allows all apps to send time-sensitive notifications immediately.


Have a nice day.

Oct 7, 2022 01:46 PM in response to dcaldarone

Hey dcaldarone,


We understand your notifications aren't working for the Messages app on your iPhone. We'll be happy to help.


To start, do you still see the badge app notifications on the icon? If you swipe down from top of iPhone to view Notification Center, do your notifications appear there? If neither are showing up, you might also have Do Not Disturb enabled or another Focus. To check, swipe down from top-right corner to see if you have a Focus enabled. For more info on checking this, take a look at: Use Focus on your iPhone or iPad - Apple Support


We look forward to hearing what you find out and whether or not this is related to a Focus or not.


Take care!

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Text Message Notification Sound Not Working

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