Air Pods won't connect -

My air pods won't reconnect to my phone after forgetting device -- What can I do? I've held the connect button, flashes white; the phone recognizes the airpods but after pressing connect on the phone -- connection fails!

iPhone 11 Pro Max

Posted on Oct 2, 2022 11:44 AM

Reply
1 reply

Oct 3, 2022 05:43 PM in response to SWGale

Hello SWGale,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with connecting your AirPods. Try the steps listed here to see if they resolve the issue: How to reset your AirPods and AirPods Pro - Apple Support



"You might need to reset your AirPods if they won't charge, or to fix a different issue.


  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case.
  4. With your AirPods in your ears and connected to your iPhone, iPad, or iPod touch, go to Settings > Bluetooth, or Settings > [your AirPods], and tap the More Info button  next to your AirPods. If you don't see your AirPods in Settings > Bluetooth or in Settings > [your AirPods], just go to the next step.
  5. Tap Forget This Device, and tap again to confirm.
  6. With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
  7. AirPods charging cases
  8. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone, iPad, or iPod touch. Follow the steps on your device's screen.

AirPods can be associated with one Apple ID. If you want to use AirPods (3rd generation) or AirPods Pro (1st or 2nd generation) that someone else has used, they first need to remove the AirPods from their Apple ID."


We hope this helps.


Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Air Pods won't connect -

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.