Lost my phone iPhone 11 so I’ve bought a 12 can’t access my old iCloud to retrieve photos that can’t be replaced can you help me ?

Hi there so I lost my phone in Benidorm and had to buy a new one I can’t get my photos off my old phone because it keeps sending notifications to my old number I want my photos from the cloud as they can’t be replaced

Posted on Sep 28, 2022 10:35 AM

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Question marked as Top-ranking reply

Posted on Sep 28, 2022 01:39 PM

It's not clear why you changed your phone number. And, I'm guessing that you didn't have alerntat numbers set up for 2FA (do that right away).


You may have some luck with this:



If I can't sign in, how do I regain access to my account?
If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery is an automatic process designed to get you back in to your account as quickly as possible while denying access to anyone who might be pretending to be you. It might take a few days—or longer—depending on what specific account information you can provide to verify your identity.
If you generated a recovery key, you can use your recovery key to regain access to your account instead. Learn more about using a recovery key

Two-factor authentication for Apple ID - Apple Support

3 replies
Question marked as Top-ranking reply

Sep 28, 2022 01:39 PM in response to Cole7105

It's not clear why you changed your phone number. And, I'm guessing that you didn't have alerntat numbers set up for 2FA (do that right away).


You may have some luck with this:



If I can't sign in, how do I regain access to my account?
If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery is an automatic process designed to get you back in to your account as quickly as possible while denying access to anyone who might be pretending to be you. It might take a few days—or longer—depending on what specific account information you can provide to verify your identity.
If you generated a recovery key, you can use your recovery key to regain access to your account instead. Learn more about using a recovery key

Two-factor authentication for Apple ID - Apple Support

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Lost my phone iPhone 11 so I’ve bought a 12 can’t access my old iCloud to retrieve photos that can’t be replaced can you help me ?

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