no communication possible with helper app

Hey there RowanBritt,

To help when you're unable to open a file, try the steps below:

• If you share your Mac with other users, consult with the administrator of your Mac or network. An administrator can control permissions for individual users on a single Mac. On a computer network, an administrator may also be able to control user access to apps, folders, servers, and other resources.

• If you are the only user of your Mac, see Change permissions for files, folders, or disks.

If you can’t access a document, a folder, or an app on Mac - Apple Support

Feel free to reply with more details if you need additional help.

Take care!