Opening files app only shows “No file to preview”. No other buttons or options. How do you fix this?

iPhone 14 Pro Max, iOS 16

Posted on Sep 27, 2022 06:45 PM

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Question marked as Top-ranking reply

Posted on Sep 29, 2022 02:54 PM

Hello Gwartoy,


We want to help clarify what you are noticing.


From what we are seeing the iPhone can't recognize the file. Did it previously open?


Do files from the same source have the same issue?


If you download a new file does this occur?


What type of file are you trying to open?


View and modify files and folders in Files on iPhone - Apple Support using the articles here.


We hope this helps.


Cheers.


1 reply
Question marked as Top-ranking reply

Sep 29, 2022 02:54 PM in response to Gwartoy

Hello Gwartoy,


We want to help clarify what you are noticing.


From what we are seeing the iPhone can't recognize the file. Did it previously open?


Do files from the same source have the same issue?


If you download a new file does this occur?


What type of file are you trying to open?


View and modify files and folders in Files on iPhone - Apple Support using the articles here.


We hope this helps.


Cheers.


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Opening files app only shows “No file to preview”. No other buttons or options. How do you fix this?

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