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User profile for user: Goodgamer78
Goodgamer78 Author
User level: Level 1
47 points

Serial # on iPod Touch 5 doesn’t match one on back

Hello, I got an iPod touch 5 from eBay and the serial number in settings doesn’t match the one on the device like engraved. Is this

device safe for use? Is my Apple ID at risk? Thanks.

Posted on Sep 27, 2022 7:46 PM

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User profile for user: bobjbkln
bobjbkln
User level: Level 6
9,949 points

Posted on Sep 27, 2022 8:07 PM

This is a security issue. I would contact Apple directly and discuss with them.  Contact Apple for support and service - Apple Support


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User profile for user: the fiend
the fiend
User level: Level 7
22,872 points

Sep 28, 2022 3:00 AM in response to Goodgamer78

Personally, I think it may simply indicate that the iPod was repaired, or more specifically, it was put together using parts from at least two separate iPods. Perhaps the repairer was working on two iPods at the same time and accidently swapped the covers when putting them back on.


However, don't let my thoughts prevent you from following bobjbkln's suggestion to contact Apple.

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Serial # on iPod Touch 5 doesn’t match one on back

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