colleenjt Said:
"my iphone is disabled i tried to hook it to itunes but nothing came uo: my computer doesnt recognize my device thats disabled Im at the pic on the phone that has the itunes logo and above it says suppoert.apple/iphone /restore what can i do to get this phone up and running again? ty Iphone 6"
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Getting a Computer to See an iPhone:
A. Perform Updates:
Update your computer, along with iTunes. You should have the most-recent update installed.
B. Disable or Uninstall Security Software:
If using Security Software, of sorts, then temporarily disable it, as it may be being blocked out from been used on the port. If using a Mac, uninstall the Security Software, as it just gets in the way on a Mac, and this is a pure example of how and why.
C. Try Another Computer:
Connect this to another computer, and see where things go from there.