Black Screen While On Call

keyden777 Said:

"Black Screen While On Call: my phone is on the black screen and i cannot turn it on or use an charger"

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Troubleshooting a Black iPhone Screen:

Try Swiping-Down from the top-right corner of your screen. See if that rids of this window. If not, I'd say the iPhone is stuck in a boot loop(because it was updating), or is simply frozen. So, if swiping down does not work, refer to the following... So, use my user tip : How to Fix an iPhone in a Boot Loop - User Tip

No success?...

Try the Tips at these Apple Support Links:

• If the Screen isn’t Working on your iPhone or iPad - Apple Support



• If your iPhone is Stuck on the Apple Logo - Apple Support

• If your iPhone Won't Turn On or is Frozen - Apple Support

• If you Need More Help - iPhone - Apple Support