Internally broken camera?
Hi - My XR iPhone has no visible cracks on the camera lens (its an older model with one camera lens) but it looks like broken glass when you attempt to use it to take a pic. Any ideas?
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User profile for user:
Bill_T1
User level:
Community Specialist
Hi deborahlewis,
Based on the description provided, your iPhone may require service. A good way to confirm is to test the camera in different functions including video and zoom levels and in other applications. If the results are the same across multiple elements, iPhone Service & Repair can help you get started with service options.
Regards.